Service Level Agreements
This agreement describes the commitment about uptime and connectivity of 21Vianet Azure operated by 21vianet. The SLA for individual Azure services are listed below.
AI
Security
Identity
Storage
Analysis
- Purview
- Azure Synapse Analytics
- HDInsight
- Stream Analytics
- Power BI Embedded
- Azure Analysis Services
- Event Hubs
- Data Factory
Management Tools
- Automation
- Backup
- Site Recovery
- Scheduler
- Azure Monitor
- Traffic Manager
- Network Watcher
- Azure Data Explorer
Integration
Compute
- Virtual Machines
- Virtual Machine Scale Sets
- App Service
- Service Fabric
- Cloud Services
- Functions
- Azure Kubernetes Service (AKS)
- Azure Dedicated Host
- Azure Spring Cloud
- Azure HPC Cache
- Batch
Networking
- DNS
- Load Balancer
- Application Gateway
- VPN Gateway
- CDN
- Traffic Manager
- ExpressRoute
- Network Watcher
- Azure Firewall
- Azure Bastion
- Azure Private Link
- Azure Route Server
- Virtual Network
Media
Migration
Containers
Databases
- SQL Database
- SQL Managed Instance
- Azure Synapse Analytics
- SQL Server Stretch Database
- Azure Cosmos DB
- Azure Cac7he for Redis
- Azure Database for MySQL
- Azure Database for PostgreSQL
- Azure Database for MariaDB
Web
Internet of Things
- Azure IoT Hub
- Event Hubs
- Stream Analytics
- Logic Apps
- Azure Cosmos DB
- Notification Hubs
- API Management
- Azure Time Series Insights
Mobile
Developer Tools
Azure Virtual Desktop
DevOps
Summary of the SLA for all Azure Services
Click here to download SLA for most Azure Services